Partner Pass Help

Partner Pass Help 

Help Directory

On this page, you will find job aids for using Partner Pass.
For an overview of Partner Pass, click here.

Getting Started in Partner Pass

• Vendor FAQ
• Request Access for Vendor Ocado New Users
• Download the Okta Verify App to Login to Partner Pass

Login Assistance

• Login to Partner Pass
• Forgot Password
• Unlock Account
• Change Password

Navigating Partner Pass

• Reference Guide

Vendor Admin User Role

• View or Update External Users of the Organization – (Includes edit first/last name, update admin access, and revoke/grant access to current applications)
• Add a New User to the Organization
• Deactivate an Existing External User

If you have any questions, please contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165
• phone (outside US): +011 513-387-1140