Partner Pass Help

Partner Pass Help 

Help Directory

On this page, you will find job aids for using Partner Pass.
For an overview of Partner Pass, click here.

China App Store Restriction Notice

Getting Started in Partner Pass

• Vendor FAQ
• Quick Reference Guide to Login to Partner Pass
• Download the Okta Verify App to Login to Partner Pass

Ocado

• Request Access for Vendor Ocado New Users

Lavante

• Request Lavante Access if No Prior Access
• Add a Supplier/Broker User to an Additional Supplier Organization for the Lavante Application

Partner Pass Login Assistance

• Login to Partner Pass
• Forgot Password
• Unlock Account
• Change Password

Navigating Partner Pass

• Dashboard Reference Guide
• Update Your First and Last Name

Tasks That a Vendor Admin Can Perform in Partner Pass

• Assign Admin Access
• Grant Application Access
• Revoke Application Access
• Deactivate a User
• Reactivate a User
• Update First and Last Name for Other Users

If you have any questions, please contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165
• phone (outside US): +011 513-387-1140