Partner Pass Help

Partner Pass Help 

Help Directory

On this page, you will find job aids for using Partner Pass.
For an overview of Partner Pass, click here.

Getting Started in Partner Pass

• FAQ
• Request Access for Vendor Ocado New Users
• Download the Okta Verify App to Login to Partner Pass

Login Assistance

• Login to Partner Pass
• Forgot Password
• Unlock Account
• Change Password

Navigating Partner Pass

• Reference Guide

Vendor Admin User Role

• View or Update Other Users of the Organization
• Add a New User to the Organization
• Deactivate an Existing Active User of the Organization

If you have any questions, please contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165
• phone (outside US): +011 513-387-1140