Partner Pass

Partner Pass

In this age of increased data vulnerability, effective cyber protection is more important than ever.  That’s why we here at the Kroger Family of Companies are taking measures to better guard your organization’s data.

Partner Pass is Kroger’s single sign-on solution, which enables you to access all Partner Pass supported applications from one, easy-to-use dashboard.  Rather than using separate login credentials for each application, you can input one, secure set of credentials into Partner Pass to access multiple supported applications.

Applications supported by Partner Pass Security requirements for Partner Pass

      Already have MFA?       Login to Partner Pass Job Aids

Currently, the applications supported by Partner Pass are Ocado DSD reporting, Lavante, and Supplier Hub.  We are projecting to integrate IRC (Inventory Replenishment Collaboration) later in 2024.

Kroger will be implementing new security requirements for Partner Pass users. These requirements include increased password complexity and a new app-supported method of multi-factor authentication (MFA) to access Partner Pass.  To meet this new MFA requirement, Partner Pass will prompt all users to download the free Okta Verify app to their mobile device. Instructions on how to obtain the app can be found here.

What is multi-factor authentication (MFA)?

MFA is a method of authentication that requires you to provide two, independent credentials to verify your identity.  MFA requires you to enter an access code from a secondary account and/or device.  Partner Pass will send the access code to a secondary device via the free Okta Verify app.

What is the Okta Verify app and what are the benefits of using it?

The Okta Verify app is a free app that is available in the App Store.  Accessing the MFA code via an app on a separate device is more secure than accessing the code via an email account on the same device from which you are accessing Partner Pass.

Look for an email about the update:

You will receive an email outlining the new requirements and instructions for next steps from and Please activate your account as soon as possible, as the activation email expires in 30 days.

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