Our founder Barney Kroger was a born innovator. His pioneering milestones in customer service and manufacturing led the way to the highly personalized, relevant and convenient customer experiences we offer today. New collaborative work with industry-leading partners gives us the expertise to offer our customers even more in service, selection and convenience.
Creating Seamless Customer and Associate Experiences
Drones Delivering Delight
Delivering Innovative Solutions for Anything, Anytime, Anywhere
Delivering Different On-Demand Meal Solutions
Kroger is trying out another new concept in partnership with ClusterTruck, a technology start-up that operates delivery-only restaurants. The pilot will repurpose approximately 1,000 square feet at each participating Kroger store to create a culinary space where ClusterTruck staff will prepare meals for quick delivery and in-store pickup. The kitchens will provide a variety of freshly prepared meals on-demand with no service or delivery fees. Customers can order from a menu of more than 80 meals, made from fresh ingredients – and best characterized as food quality you can get at a sit-down restaurant with the personality of street food. “Kroger remains focused on providing our customers with fresh food and dining experiences inspired by industry-leading insights and transformative technology,” said Dan De La Rosa, Kroger’s group vice president of fresh merchandising.
Stay tuned for more innovation updates because we never stop moving forward to serve our customers.