Supplier Hub Help

Supplier Hub Help

Help Directory

On this page, you will find job aids and videos for using Supplier Hub.
For an overview of Supplier Hub, click here.

Getting Started in Supplier Hub

• Supplier Hub Overview
• New Vendor/New Item Order of Operations

Prospect Vendors

Prospect vendors are vendors with whom Kroger does not currently do business.

• Prospect Vendor Pre-Registration
• Prospect Vendor Registration Guide
• Supplier Considered as a Prospect Vendor

Login Assistance

• Quick Reference Guide:  Login to Partner Pass to Access Supplier Hub
• Login to Supplier Hub

Company Profile/Organization

• Complete the Organization Screen
• Search For Your DUNS Number
• Video: Searching for Your DUNS Number

Categorization Questionnaire

• Complete the Categorization Screen
• Video: Organization Categorization

Cybersecurity

• Complete the Cybersecurity Screen
• Update the Cybersecurity Screen

Legal Terms and Conditions

• Required Kroger Legal Documents
• Review and Sign Legal Documents
• Print a Legal Document
• Upload a Legal Document
• Video: Legal Terms and Conditions

Diversity Information

• Complete or Update Diversity Information
• Add a Diversity Certificate

Organization Contacts

• Create Organization Contacts 
• Manage Organization Contacts – Includes instructions for:
  • Add a user account or update a phone number or contact types
  • Delete a contact

• Video: Organization and Facility Contacts
  

Remit & Order Address Book

• Create a Remit To Address
• Update a Remit To Address
• Create an Order/Shipping Address
• Update an Order/Shipping Address

Facility Address Book

• A Facility that Provides the Latest Value-Add Process in the Supply Chain – Includes examples of a latest value-add facility
• Create a Facility – Includes instructions to create a facility from start to finish, including all possible pages within the facility address book:
  • Facility Profile
  • Categorization Questionnaire
  • Create Address Details
  • Item from Facility
  • Facility Contacts
  • Facility Food Safety Compliance
  • Social Compliance
  • Sustainability
  • Complete
• Search and Manage Items Across Multiple Facilities
• Temporarily Inactivate a Facility

Facility Address Book – Facility Profile 

• Update a Facility Profile
• Video: Facility Profile Questionnaire

Facility Address Book – Categorization Questionnaire

• Update a Facility Categorization Questionnaire
• Video: Facility Categorization
  

Facility Address Book – Create/Update Address Details

• Complete a Facility
• Video: Searching for Your DUNS Number

Facility Address Book – Item from Facility

• Add an Item to a Facility

Facility Address Book – Facility Contacts

• Create a Facility Contact
• Update a Facility Contact
• Video: Organization and Facility Contacts

Facility Address Book – Facility Food Safety Compliance

• Update Facility Food Safety Compliance
• Video: Facility Food Safety

Facility Address Book – Social Compliance

• Update Social Compliance
• Video: Facility Social Compliance

Facility Address Book – Sustainability

• Update Sustainability or Add Sustainability Documentation

Banking Details

• Create Banking Details or Stop EFT

Review and Submit

• Review and Submit Your Profile

If you have any questions, please contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165
• phone (outside US): +011 513-387-1140

<!–Categorization Questionnaire

• Video tutorial
• Reference guide

Additional Help Topics

• How to Log In to the Supplier Hub
• How to Add Attachments

For a list of all Supplier Hub help documents, click here.

If you have any questions, contact the Kroger Supplier Engagement Group:

• e-mail: SupplierCompliance@Kroger.com
• phone (US): 844-277-6165 (select option 2)
• phone (outside US): +011 513-387-1140 (select option 2)

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