Merchandise Compliance

This page contains important information about Kroger’s compliance strategies and requirements. You will find links to PDF versions of all supplier compliance documents under the relevant headings below:

CPSIA 
SOFTLINES 
HARDLINES 
TESTING 
DATA 

Kroger Compliance considers the communication and understanding of our supplier standards of performance to be a critical element in the success of our sourcing relationships. We encourage our Supply Chain Partners to visit this page for information on the requirements of all major compliance areas.

These documents are intended for use by our suppliers and agents and contain specific requirements for softline and hardline products. The information contained here outlines the standards of performance for each supplier type.

You may send any questions about Kroger product safety and integrity requirements to the GM Compliance Manager at kathleen.payne@kroger.com

CPSIA

The Consumer Product Safety Improvement Act was signed into law on August 14, 2008, setting new standards and testing requirements for various products and imposing a variety of new certification requirements affecting manufacturers, importers and retailers. One of the Keys to the Kroger Customer 1st Strategy is to provide our customers with a shopping experience that makes them want to return. An integral part of this Key is to ensure that the products we sell meet their expectations for quality and safety. As a valued vendor to The Kroger Co., its affiliates and subsidiaries (collectively, “Kroger”), you must meet the requirements of the Act.

The Act requires that the manufacturer and importer of any products manufactured on or after November 12, 2008 certify that such products comply with all rules, bans, standards or regulations applicable to the product under any law enforced by the CPSC. Every certificate required by the Act must accompany the applicable product or shipment of products covered by the same certificate and a copy of the certificate must be furnished to each distributor or retailer of the product. Kroger has established the following procedure with regard to General Compliancy Certificates. The certificates must be provided to Kroger via either (i) a website link that allows Kroger to view the required certificates for the shipment, or (ii) an email message sent to cpsccertification@kroger.com within 24 hours of a request from Kroger that contains the vendor name and purchase order number in the subject line.

Letter to Vendors dated August 20, 2009

While the CPSC has stayed enforcement of the certification requirement for adult products and certain provisions of the certification for children’s products until February 10, 2010, Kroger expects its vendors to issue certificates attesting to their products’ safety and adequate testing.

Effective August 14, 2009, the CPSIA requires manufacturers to have a tracking label on any consumer product primarily intended for children twelve and younger. This tracking information must be supplied on both the retail packaging and in permanent form on the item itself. A summary of the law can be found at http://cpsc.gov/about/cpsia/summaries/103brief.html.

General Certification of Conformity 
Kroger CPSIA FAQ 
CPSIA Tracking Labels for Kroger Private Labels

Completion of this form is required for all vendors selling children’s products to The Kroger Co. Completed forms should be mailed to cpsccertification@kroger.com

SOFTLINES

Kroger Endorses Rapid Recall Exchange and Encourages All Suppliers to Join Exchange 
Kroger Testing Requirements For Corporate Brand, Direct Import Vendors

HARDLINES

Letter to Vendors Regarding Registration of Uniform Law Labels 
Letter to Vendors Regarding Testing of Ceramic Tabletop Merchandise 
Kroger Endorses Rapid Recall Exchange and Encourages All Suppliers to Join Exchange 
Kroger Testing Requirements For Corporate Brand, Direct Import Vendors

If your company sells composite wood products to The Kroger Co., you must sign and return this policy statement. CARB Vendor Letter

TESTING

Bureau Veritas is The Kroger Co.’s designated testing provider. Protocols and test pricing are now online at:

http://docushare.cps.bureauveritas.com/docushare/dsweb/View/Collection-14490
This link Includes: Protocols, Test Index, Test Request Forms and Bureau Veritas Contact List

http://docushare.cps.bureauveritas.com/docushare/dsweb/View/Collection-14493
For Protocols Only

Enter User Name and Password
username: fvendorac170
password: fr170vendo

Click Login 
Click the following path for access: BVCPS,   Client Access,   Clients J through M,   Kroger,   Fred Meyer

BVCPS Locations (eff. 9/10)
Material Identification Declaration Form (eff. 7/22/10)
Grouping Form FM Kroger
General Certificate of Conformity 

DATA

All Kroger merchandise suppliers are required to meet certain data requirements. This is done in order to ensure we provide the best experience to our customers and the most seamless interactions with our suppliers. Please review the requirement here.